Frequently Asked Questions (FAQs)
Who is Hiigher, and what does the company do?
Hiigher is a global digital agency specializing in performance marketing, SEO, paid media, content strategy, and web development for brands aiming to scale effectively. Our approach is rooted in data, creativity, and a commitment to delivering measurable results. We partner with startups, SMBs, and enterprises globally to strengthen their online presence and grow revenue sustainably.
Where is Hiigher based, and which markets do you serve?
Hiigher is headquartered in Indore, India with remote teams and partners across North America, Europe, and Asia-Pacific. We work with clients worldwide, leveraging time zone flexibility and localized insights to drive performance for businesses in various markets.
What services does Hiigher offer?
We offer a wide range of digital services, including:
SEO Services: Technical SEO, link building, local SEO, and enterprise SEO
Paid Media Management: Google Ads, Meta Ads, LinkedIn Ads, programmatic campaigns
Content Marketing: Strategy, planning, and execution of high-ranking, user-focused content
Web Development: WordPress development, performance optimization, landing page design
Conversion Rate Optimization (CRO): Improving user experience to boost conversions
Analytics & Reporting: Setting up GA4, Tag Manager, custom dashboards
If you’re unsure which service fits your needs, contact us for a free consultation.
How does the engagement process work at Hiigher?
Discovery Call: We understand your goals, challenges, and target audience.
Proposal: We send you a customized proposal with scope, pricing, and timelines.
Onboarding: We sign an agreement and begin the onboarding process, gathering necessary access.
Execution: Our team begins executing the agreed plan while maintaining transparent, ongoing communication.
Reporting: We send regular performance reports and schedule review calls to align on progress and optimization.
Does Hiigher require long-term contracts?
No, we offer flexible engagement models:
Project-based engagements for one-time website builds or audits
Monthly retainers for ongoing SEO, paid media, and content marketing
Long-term partnerships for brands seeking comprehensive, sustained growth
We recommend a minimum of 3-6 months for SEO and paid media to see measurable impact, but we don’t lock clients into unnecessary long-term contracts.
How much do Hiigher’s services cost?
Pricing varies based on:
The type and scope of service
The complexity of the project
Your business goals
For SEO and paid media retainers, pricing typically starts at $800–$2,500 per month depending on markets and competitiveness. For website development, packages start from $500 for landing pages to $5,000+ for custom websites.
We provide clear, transparent pricing in all proposals, with no hidden fees.
How does Hiigher ensure data privacy and confidentiality?
Hiigher values your privacy. We:
✅ Sign NDAs upon request
✅ Follow global data protection standards (including GDPR compliance for EU clients)
✅ Use secure communication and password management systems
✅ Respect your proprietary data and do not share it with third parties without consent
For more details, please review our Privacy Policy.
How does Hiigher measure and report performance?
We believe in radical transparency:
For SEO: We track rankings, traffic, leads, and ROI.
For paid media: We monitor CPC, ROAS, CPA, and conversions.
For web development: We ensure site speed, responsiveness, and SEO readiness.
Clients receive monthly reports (or weekly, based on needs) with insights, recommendations, and next steps. We also offer custom dashboard access for real-time performance tracking.
Can I schedule a consultation with Hiigher before deciding to work with you?
Absolutely. We offer a free 30-minute consultation call where we assess your needs, discuss your goals, and determine if we’re the right fit for your business. Book your call here.
How does Hiigher handle refunds?
We value client satisfaction and strive to deliver results aligned with your goals. However, due to the nature of digital services, refunds are evaluated on a case-by-case basis and are not guaranteed once work has commenced. Please refer to our Refund and Returns Policy for details.
How does Hiigher communicate with clients?
Communication is a core pillar at Hiigher. We use:
✅ Slack/Teams or WhatsApp for quick updates
✅ Email for structured updates and reports
✅ Scheduled calls via Google Meet or Zoom for strategy reviews
✅ A dedicated account manager for your project
What industries does Hiigher specialize in?
Hiigher has worked with a diverse range of industries, including:
Technology and SaaS
E-commerce
Health and wellness
Education
Finance
Professional services
Hospitality and travel
If you’re in a niche industry, we’re always excited to learn and adapt to your specific market needs.
Does Hiigher offer white-label services for agencies?
Yes, we partner with agencies globally under white-label agreements to deliver SEO, paid media, and content marketing services while ensuring confidentiality and quality under your brand.
Is Hiigher’s team in-house or outsourced?
Hiigher operates with a hybrid in-house and vetted partner network to ensure scalability without compromising quality. Your project will always have a dedicated account manager to streamline communication.
How do I start working with Hiigher?
Fill out our contact form here with your requirements.
Our team will get in touch within 24 hours to schedule a discovery call.
We’ll prepare a tailored proposal based on your needs.
Upon agreement, we’ll begin onboarding and kick off your project.
How can I trust Hiigher’s results?
Hiigher’s results speak through our:
✅ Case studies showcasing client growth
✅ Client testimonials and referrals
✅ Transparent reporting and communication
✅ Clear deliverables and timelines
We believe in building long-term partnerships based on trust, not just transactions.
Does Hiigher guarantee rankings or ROI?
While we commit to using proven strategies and best practices, no reputable agency can guarantee specific rankings or ROI due to the dynamic nature of search engines and advertising platforms. We provide realistic forecasts, set clear KPIs, and optimize continuously to maximize your ROI.
What makes Hiigher different from other digital agencies?
✅ Performance-Driven: We focus on metrics that move your business forward.
✅ Transparent: Clear reporting, no fluff.
✅ Flexible: Engagement models suited to your goals and budgets.
✅ Global Perspective: Localized strategies for international scalability.
✅ Ethical Approach: We use white-hat methods aligned with industry best practices.
How does Hiigher protect clients from scams or brand misuse?
Hiigher has a Fraudulent Use Notice and Scam Awareness Notice to protect clients from impersonators. We advise you to communicate only via hiigher.co emails and verified channels.
Who can I contact for further questions?
If your question wasn’t answered above, feel free to:
📧 Email us at hello@hiigher.co
📞 Call us at +91-7828245566
💬 Or use our live chat on the website for quick queries.